PT Suite vs TrueCoach

PT Suite vs TrueCoach: frequently asked questions

Is TrueCoach worth it for online coaches?

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TrueCoach is worth it if your only job is delivering workout programs to existing clients — the programming UI and exercise video library are well executed. It stops being worth it once you also need to sell to new prospects: there is no built-in website, no checkout for one-off programs or video content, and no native booking system. Most TrueCoach coaches end up paying for Squarespace or WordPress, Calendly or Acuity, plus Stripe or a Kajabi-style content tool on top. If that stack of 3-4 tools costs more than the platform itself, an all-in-one like PT Suite usually works out cheaper and simpler.

What is a cheaper alternative to TrueCoach?

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PT Suite starts at £29/month and includes a branded website, online booking, integrated Stripe payments, and AI session planning, plus workout programming comparable to TrueCoach's Starter ($29.98/mo for 5 clients) through Pro ($164.98/mo for 50 clients; $26.34–$136.99 on annual billing); on-demand content sales are available from the Studio plan at £49/month. My PT Hub is another lower-cost option (Starter £20/month for 3 clients; Premium £59/month unlimited). The honest comparison is to look at your full stack: TrueCoach plus its 5% per-transaction payment fee plus website plus scheduler plus content host usually lands above £29/month, so an all-in-one tends to win on price once you add the missing pieces.

Does TrueCoach include a website?

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No. TrueCoach is a client-portal app — it does not build or host a public-facing website for your coaching business, and there is no drag-and-drop site builder. Coaches typically pair TrueCoach with Squarespace, WordPress, Wix, or Carrd to get a landing page that explains their services and collects leads. PT Suite includes a fully branded no-code website out of the box, so prospects can discover, buy programs, book sessions, and become clients without leaving your domain.

Does TrueCoach charge a transaction fee?

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Yes. TrueCoach Payments (powered by Stripe) takes a flat 5% fee per transaction — applied to charges and refunds — on top of the underlying card processing, in the US, UK, AU, and CA, per TrueCoach's own help docs. Note their marketing pricing page advertises 'Free Automated Payments' (meaning no add-on subscription fee), which contradicts the help-center detail — confirm at checkout. PT Suite charges zero platform transaction fee — you only pay Stripe's underlying rate (around 1.5% + 20p in the UK, 2.9% + 30c in the US).

Can I sell on-demand workout videos through TrueCoach?

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Not natively as a public storefront. TrueCoach lets you assign workout videos and programs inside the client app, but there is no checkout for non-clients to buy a video pack, course, or program directly. Coaches who want passive revenue typically add Kajabi, Teachable, Thinkific, or Vimeo OTT alongside TrueCoach. PT Suite lets you sell on-demand videos, programs, and content directly from your branded site with Stripe-powered checkout, so a cold visitor can buy a £19 video pack without you doing anything.

Why do coaches switch from TrueCoach to PT Suite?

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The most common reasons cited by coaches who have switched: they want a single branded website where prospects can buy and book (TrueCoach has none), they are tired of paying for a separate scheduler like Calendly or Acuity, they want to sell digital products without bolting on Kajabi or Teachable, and they want GBP pricing and one place to see what they've earned. PT Suite consolidates the programming layer TrueCoach is good at with the revenue layer TrueCoach is missing.

Guides for your niche

Switching from TrueCoach? Start with the guide written for how you coach, plus the cost investigations worth reading first.